Accredited specialists representing passengers, crew, and aviation workers injured in aircraft accidents and aviation incidents across Queensland.
What we can help you with.
We have the highest expertise in handling all types of aviation accident claims, including:
- Commercial airline accidents
- Charter and private aircraft accidents
- Helicopter accidents
- Aircraft maintenance failure claims
- In-flight injury claims
- Turbulence and cabin injury claims
- Fatal aviation accident claims
Free initial consultation
You speak directly with an experienced aviation lawyer who reviews what occurred, explains which legal framework may apply, and outlines what to expect from the process ahead.
We lodge your claim
We identify the relevant airline, operator, or aviation entity, notify the appropriate party under the applicable legal framework, and formally commence the claim process to protect your position from the outset.
Support throughout your claim
We take care of every step of the process, including coordinating aviation and medical evidence, managing communications with insurers or operators, and progressing negotiations - while you focus on your recovery.
Resolution and settlement
When your claim is ready to resolve, we negotiate firmly to achieve a fair outcome under the applicable aviation laws. If necessary, we commence court proceedings to protect your entitlement.
With office locations in Brisbane, Logan, Ipswich, Gold Coast, Sunshine Coast and Toowoomba, you can easily meet with us in person. We also provide online or phone consultations, and can even come to you if needed.
Who can make a claim?
- Airline and commercial flight passengers
- Charter and private aircraft passengers
- Flight crew and aviation workers
- Ground staff injured in aviation-related incidents
- People injured during boarding, disembarkation, or at airports or airfields
- Families or dependants of deceased passengers or crew
Eligibility depends on the specific circumstances. A short discussion with a public liability lawyer is usually enough to confirm where you stand.
Fewer than 2% of Queensland personal injury lawyers hold Queensland Law Society Accredited Specialist status, recognising the highest level of industry expertise, experience, and ethical standards.
Unlike many firms, we don’t add extra percentages or “success fees” to your settlement. This means you keep the maximum compensation you are entitled to.
We cover all your evidence costs upfront, including medical reports, so you’re not out of pocket while your case is ongoing.
We actively guide you through each stage of the process, explain what to expect and when, and provide practical support through the personal and financial challenges that can follow injury or illness.

Beyond "No Win No Fee"
Most Queensland injury firms advertise "No Win No Fee". What matters is how that actually works in practice - and where the financial risk really sits during your claim.
At Gain Lawyers, we take No Win No Fee literally. You don't pay anything upfront and nothing while your claim is ongoing. We cover the cost of medical reports and other expert evidence as the case progresses, so you're not out of pocket while focusing on your recovery.
If your claim succeeds, you pay our professional fees from the settlement. We don't charge uplift or "success" fees - many firms add up to 25% on top of their costs, but we believe compensation for injury should go to you.
If your claim is unsuccessful, you don't pay our legal fees or the evidence costs we've incurred. We write those costs off entirely.
Your claim, your Gain.

Jeremy Roche, Director At Gain
How aviation injury compensation claims work in Queensland
Aviation injury compensation claims involving incidents in or connected to Queensland are often governed by specialised federal aviation legislation and international conventions, rather than standard state-based personal injury schemes.
In most cases involving injuries occurring on board an aircraft or closely connected to the carriage of a passenger, claims are assessed under federal statutory regimes that modify or replace ordinary negligence principles.
Understanding which legal framework applies - and how liability and compensation are structured within that framework - is essential to understanding how aviation claims are determined.
The legal framework for aviation injury claims
Most passenger injury claims arising from international air travel are governed by the Montreal Convention, which is incorporated into Australian law through the Civil Aviation (Carriers’ Liability) Act 1959 (Cth).
Under this framework, airlines are subject to a form of statutory liability for passenger injury caused by an “accident” occurring on board the aircraft or in the course of embarking or disembarking.
Up to defined financial thresholds, a passenger does not need to prove negligence. Beyond those limits, an airline may avoid additional liability only by proving it was not negligent or that the damage was solely caused by a third party.
Where the Convention applies, it operates to the exclusion of other civil liability of the carrier in respect of passenger injury connected to carriage.
How this framework applies in practice is explored further through airline injury and accident compensation claims (Airline Injury and Accident Compensation Claims).
Domestic versus international flights
Different legal regimes apply depending on whether the flight was international or wholly domestic within Australia.
International carriage is generally governed by the Montreal Convention framework. Domestic flights are governed by federal aviation legislation, including the Civil Aviation (Carriers’ Liability) Act 1959 (Cth) and corresponding State legislation, which modify common law rights and impose specific rules on carrier liability.
The classification of the flight can affect:
- Liability thresholds
- Available damages
- Limitation periods
Determining which regime applies is a foundational step in any aviation injury claim.
Who may be responsible for aviation injuries
In aviation claims, responsibility does not always rest solely with the airline.
Depending on the circumstances, liability may arise in relation to:
- Aircraft operators
- Maintenance providers
- Manufacturers
- Airport authorities
- Ground service providers
Where injury occurs at an airport or in circumstances not sufficiently connected to passenger carriage, ordinary negligence and public liability principles may apply instead of treaty-based carrier liability.
In some cases, multiple entities may be involved depending on operational control, contractual arrangements, and the nature of the incident.
Evidence and assessment of aviation injury claims
Aviation injury claims are evidence-intensive and often technically complex.
Assessment may involve:
- Flight data and operational records
- Maintenance and engineering documentation
- Incident reports
- Regulatory compliance material
- Expert aviation evidence
- Medical evidence establishing the nature and extent of injury
Because aviation incidents can involve multiple jurisdictions or regulatory bodies, claims often require careful coordination of technical and medical evidence before liability and compensation can be properly assessed.
Compensation available in aviation claims
Compensation for aviation injuries may include:
- Medical expenses
- Loss of income
- Future care needs
- Compensation for pain and suffering
Where the Montreal Convention framework applies, liability operates within defined structural limits and defences set by statute.
In domestic aviation matters, compensation is assessed under federal legislative frameworks that modify ordinary negligence principles.
The assessment of damages still considers the long-term impact of injury on work capacity, daily functioning, and future needs.
Time limits and procedural requirements
Strict and non-standard limitation periods apply to aviation injury claims.
Under the Montreal Convention framework, proceedings must generally be commenced within two years from:
- The date of arrival at destination
- The date the aircraft ought to have arrived
- The date carriage stopped
This two-year period is strict and operates to extinguish the right of action if proceedings are not commenced in time.
These time limits differ from the standard Queensland three-year limitation period that applies to most personal injury matters.
Because aviation claims are subject to specialised and sometimes shorter deadlines, understanding personal injury claim time limits (What Is the Time Limit for Personal Injury Claims in Queensland) is particularly important where injuries arise in aviation contexts.
How aviation injury claims are resolved
Many aviation injury claims resolve through negotiation once liability and the extent of injury are established.
Airlines and insurers typically assess claims within treaty-based or statutory frameworks that define how liability and damages are approached.
Court proceedings are used where a fair outcome cannot be achieved through negotiation and may be brought in Australian courts or other appropriate jurisdictions, depending on the governing legal regime and the place of carriage.
3 things to know about aviation accident claims in QLD
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Aviation lawyer FAQs (QLD)
Do I need a lawyer for an aviation accident claim?
In most cases, yes. Aviation claims are governed by specialised federal legislation and, in some circumstances, international conventions. They do not operate like ordinary personal injury claims.
Airlines and aviation insurers assess these matters within structured legal frameworks that have strict thresholds and time limits. Early advice ensures the claim is characterised correctly and that important rights are not lost.
What if the accident happened on a domestic flight within Australia?
Domestic aviation claims are still governed by federal carrier liability legislation, not standard Queensland public liability law.
The applicable legal framework depends on whether the flight was interstate or intrastate and how the injury occurred. The structure of the claim can affect liability thresholds and limitation periods, which is why classification matters from the outset.
What if the accident happened on an international flight?
International passenger injury claims are generally governed by the Montreal Convention as implemented into Australian law.
Under this framework, airlines may be liable for injuries caused by an “accident” occurring on board or during boarding or disembarkation. However, strict time limits and defined legal tests apply. These claims are technical and should be assessed carefully.
What if I was injured by turbulence or something that didn’t seem like a crash?
Aviation claims do not require a crash to proceed. Injuries caused by turbulence, hard landings, falling overhead luggage, cabin incidents, or boarding events may qualify depending on how the law defines an “accident.”
The key issue is not how dramatic the event appeared, but whether it meets the legal definition under the governing framework.
Possibly. Injuries that occur in terminals, lounges, boarding gates, or on airport premises may fall under different legal principles from in-flight injuries.
Some airport incidents are assessed under aviation legislation, while others may proceed under standard negligence principles. The classification depends on the connection to carriage and the circumstances of the injury.
What if the airline says it wasn’t their fault?
In some aviation claims, fault in the traditional sense is not the starting point. Certain passenger injury claims operate under structured liability frameworks that do not require proof of negligence up to specific thresholds.
However, airlines may rely on technical defences or arguments about whether the incident qualifies as an “accident.” Careful legal analysis is often required to respond properly to those positions.
Are there strict time limits for aviation claims?
Yes. Many aviation injury claims are subject to a two-year limitation period. This timeframe can differ from the standard Queensland personal injury limitation period.
Importantly, these time limits are strict. Delay can permanently extinguish your entitlement, which is why early advice is critical in aviation matters.
What compensation is available in an aviation injury claim?
Compensation may include medical expenses, lost income, future care needs, and compensation for pain and suffering, depending on the circumstances.
The way damages are assessed depends on the legal framework that applies to the flight and the nature of the injury. This is not always identical to standard Queensland personal injury assessments.
What if a family member died in an aviation accident?
Dependants may have rights to bring a claim in fatal aviation matters. These claims are subject to specific legislative frameworks and strict time limits.
Because aviation fatal claims can involve jurisdictional complexity, it is particularly important to seek advice promptly.
If I contact Gain Lawyers, am I committing to making a claim?
No. Your initial consultation is free and often useful on its own. You speak directly with a lawyer who can explain which legal framework applies, whether the incident is likely to qualify under that framework, and what time limits may apply. The first conversation is about clarity and direction, not obligation.