Privacy Policy

This Privacy Policy applies to the legal services offered by Gain Lawyers.

This document outlines why Gain Lawyers may obtain personal information from you, how it will be handled, and how you may request access to the information we hold on file. We firmly believe in the privacy of your personal information and we adhere to the National Privacy Principles (ie, Australian Privacy Principles) and the Privacy Act (Cth) 1988.

Gain Lawyers is committed to safeguarding your personal privacy. We recognise that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken very seriously. Unless given consent to do otherwise, we will only collect and use personal information as set out below.

Personal information

Gain Lawyers will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what has been provided to us voluntarily. We collect sensitive health and financial information, along with contact details, personal identifiers, accident/claim details, and legal/court records, for the purposes of assisting our clients’ legal matters.

Gain Lawyers will use this information for the purposes of acting as your legal representatives during the course of your current and any future legal matters. We will use this information for the purpose of communication during the course of your current and future legal matters. This may involve disclosing information to third parties (eg, insurers, barristers, medical professionals, forensic accountants, courts, regulatory authorities, government agencies, etc). We do not sell or rent any personal information. If we disclose information overseas (eg, cloud data storage) we take steps to ensure compliance with APP 8.

Gain Lawyers will also use this information for the purposes of communicating information with you that you may find of interest, informing you of changes to the law that may affect you, informing you of events that Gain Lawyers is associated with and for statistical purposes.

Marketing Communications and Use of Personal information

By submitting forms on the Gain Lawyers website, you consent to the collection of your personal information, including your name, contact details, and any enquiry details provided. We may use this information to contact you regarding your legal enquiry and to send relevant legal updates, promotional offers, and marketing communications.

You may opt out of receiving marketing emails at any time by following the unsubscribe instructions included in our emails or by contacting us at info@gainlawyers.com.au. We do not sell or share personal information with third parties for direct marketing purposes.

Tracking technologies

Gain Lawyers uses tracking technologies such as cookies or web beacons to make use of the website and services as convenient as possible. Cookies are pieces of information that a website transfers to a computer’s hard disk for record-keeping purposes. Most web browsers are set to accept tracking technologies such as cookies or web beacons. These tracking technologies do not themselves personally identify users, although they do identify a user’s browser. You can manage cookies through your browser settings.

Data Security & Retention

We implement security measures to protect your personal information from misuse, unauthorised access or disclosure. These include encryption and secure document storage, access controls, and saftey audits.

Using and disclosing your personal information

Personal Information will be used for the following primary purpose:

• To fulfil obligations under any retainer between Gain Lawyers and the individual client.
• To render legal services related to Gain Lawyers.

For the purpose described above, information may be shared with Gain Lawyers’ staff. To operate the website or deliver a service, personal information may also be shared with a service provider, or a non-Gain Lawyers group company. The most likely entities to which we may provide information include barristers, experts, professional and trade associations. 

Confidentiality and Legal Privilege

All information provided to us is subject to legal professional privilege and remains confidential unless disclosure is required by law or with your consent.

Contact by Gain Lawyers

Gain Lawyers may contact individuals using the information which was provided by them in order to provide information that may be of interest about legal updates, matters relating to Gain Lawyers and other information that may be of interest, or to send newsletters, blogs, or resources.

Individual right of access:

Individuals have the right to review the information that may be recorded on the Gain Lawyers database. You have the right to request access to the personal information we hold about you or to request corrections of your personal information if inaccurate, outdated or incomplete.

Information may be reviewed by contacting Gain Lawyers on 1300 11 GAIN.

Gain Lawyers and links to other websites:

Gain Lawyers provides links to websites outside of the Gain Lawyers website. These linked sites are not under the control of Gain Lawyers, and Gain Lawyers is not responsible for the conduct of companies linked to the Gain Lawyers website, nor for the performance or otherwise of any content and software contained in such external websites.

Problems or queries:

Problems or queries relating to our Privacy Policy may be directed to the Personal Information Officer by calling the Gain Lawyers enquiry number 1300 11 GAIN or emailing info@gainlawyers.com.au.

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